USAJOBS needed to help millions of job seekers find relevant results. I led usability testing and a redesign to make it happen.
The IRS wanted text alerts to help them hire quickly for tax season. I designed and tested this new feature for USAJOBS.
Parks & Rec patrons couldn’t find what they needed on the sprawling website. I led an information architecture and homepage redesign to make top programs easy to find.
A nonprofit construction school struggled to track graduate outcomes. I designed a follow-up process to keep graduates connected and supported.
Seattle’s design system serves 40+ departments with many digital products. I designed components and wrote guidance to improve accessibility and consistency.